Kenilworth Computer Repairs Mobile Computer Maintenance, Repair, and I.T Desktop Support Services for Kenilworth, Warwick, Royal Leamington Spa, Rugby, Stratford on Avon, Coventry, Solihull and environs.
Rogue Computer Support Telephone Calls !
You remember a couple of months back we reported on people receiving telephone calls, apparently from Microsoft.
Well it looks
like these people just will not give up. In the space of two days we
have had two such phone calls, claiming that there is something wrong
with our computers and that a "malicious file had been uploaded."
It looks like
these criminals are taking advantage of people who have either no
Antivirus or those who have not renewed their Antivirus. Remember Computer Solutions recommend AVG Antivirus
and are licenced resellers for all of their producs including the
server varities. Do not rely on the FREE Antivirus products as they will
not give you full protection.
In this
particular case, the caller who could not really speak English very well
and whom we assume was not exactly local, did not even pretend to be
Microsoft.
The caller
informed us almost as if he knew that there was something wrong with out
systems. Think about it for a moment. How would an unknown person know
anything about our computer systems.
Needless to say we let them rabbit on for a few moments before terminating the call.
Computer Solution's
advice is please do not be fooled by anyone telephoning you with a
similar story. There is absolutely no reason why anyone ever would
contact you in this fashion. Also if this should happen to you, do NOT
ever give out any credit card details to the caller either as you could
end up with an unintended problem.
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